Privacy Policy

Last updated: May 24, 2026

Flux Engineering LLC ("Flux Boating", "we", "us") operates the website fluxboating.com. This page explains what personal information we collect from visitors and customers, how we use it, and the choices you have.

What we collect

• Information you give us when you contact us — name, email, and the message you send through any contact form on the site. Used only to reply to your question and follow up if needed.
• Customer install photos — if you upload a photo of your install through the customer-photos form on a product page, we store the image and any caption or display name you provide. We display approved photos publicly on the product page so other buyers can see real-world installations.
• Reviews you submit — name, location (optional), star rating, and review text. Published on the relevant product page after a brief moderation review.
• Basic visit information — your IP address (stored only as a one-way hash for spam and abuse prevention; we cannot recover the original IP), browser user-agent string, and the pages you viewed. Used only to keep the site running and detect abuse.
• Click-tracking — when you click a Purchase button, we record an anonymous attribution code so we know which product link was followed. No personal info attached.

What we do NOT collect

• We do not run third-party advertising trackers (no Google Analytics, no Facebook Pixel, no ad-retargeting cookies) on this site at this time.
• We do not collect payment information directly. Purchases currently route through our checkout partner (see Payments below), who handles card details under their own privacy policy. We never see or store your card number.
• We do not sell your personal information to anyone, ever.

Payments

Checkout is currently handled by our sister storefront at fluxprototype.com, which runs on Squarespace Commerce with Stripe as the card processor. When you click a Purchase button and complete an order, your name, billing/shipping address, and payment details are collected by Squarespace and Stripe under their privacy policies. Flux Engineering receives only the information necessary to fulfill and ship your order (name, shipping address, contact email).

Who we share data with

We use a small set of service providers strictly to run the site:

• Amazon Web Services (AWS) — site hosting and file storage.
• Resend — transactional email delivery (sending your contact-form message to our team, sending you our reply if you left a review).
• Squarespace & Stripe — checkout and payment processing on fluxprototype.com (when you place an order).
• Shipping carriers (USPS, UPS, FedEx, etc.) — we share your shipping address so they can deliver your order.

Other than the above, we do not share your information with third parties unless required by law (e.g., a valid subpoena).

How long we keep your data

• Contact-form messages — kept indefinitely so we have a record of past conversations. You can request deletion at any time (see below).
• Reviews and customer-install photos — kept as long as the product page is live. You can request removal of your specific review or photo.
• Server logs — rotated and deleted within 30 days.
• Order history — retained by our payment processor per their policies and for as long as tax and warranty law require (typically 7 years).

Your rights

Email us at sales@fluxboating.com to:

• Get a copy of the personal information we hold about you
• Correct any inaccurate information
• Have your information deleted (we'll honor this within 30 days unless retention is required by law)
• Have a review or customer photo of yours removed from public display

California residents have additional rights under the CCPA (right to know, right to delete, right to opt out of sale — though we don't sell data). EU/UK residents have similar rights under GDPR. Email us with your request.

Cookies

fluxboating.com uses only essential cookies needed to keep the site working. We do not set analytics or advertising cookies on this site at this time. Your browser may set first-party cookies (for things like form validation state) that expire when you close the browser.

Children's privacy

Our products are for adults installing marine hardware. We do not knowingly collect information from anyone under 13. If you believe a child has submitted information, email us and we will remove it.

Changes to this policy

We may update this policy as the business evolves. Material changes will be reflected by the "Last updated" date at the top.

Contact

Flux Engineering LLC
Oviedo, Florida, USA
Email: sales@fluxboating.com